Asia Future Trading

At Asia Future Trading, we prioritize the security of your account and the integrity of our communications. Please be aware of our official communication channels to protect your Asia Future Trading account from unauthorized access and fraudulent activities.

Email: Official emails will originate from domains ending with <code>@afttmarkets.com</code> and <code>@asiafuturetrading.com</code>. Examples include <code><a href="mailto:support@afttmarkets.com" rel="nofollow noopener noreferrer" target="_blank">support@afttmarkets.com</a></code> and <code><a href="mailto:info@asiafuturetrading.com" rel="nofollow noopener noreferrer" target="_blank">info@asiafuturetrading.com</a></code>.

MetaTrader: Messages sent via the internal mail system within the MetaTrader platform.

Phone: Calls from official numbers, which can be verified in the customer service section of your Personal Area.

Live Chat: Conversations with our customer service representatives through our official live chat service on our website.

- Email: Official emails will originate from domains ending with <code>@afttmarkets.com</code> and <code>@asiafuturetrading.com</code>. Examples include <code><a href="mailto:support@afttmarkets.com" rel="nofollow noopener noreferrer" target="_blank">support@afttmarkets.com</a></code> and <code><a href="mailto:info@asiafuturetrading.com" rel="nofollow noopener noreferrer" target="_blank">info@asiafuturetrading.com</a></code>.
- MetaTrader: Messages sent via the internal mail system within the MetaTrader platform.
- Phone: Calls from official numbers, which can be verified in the customer service section of your Personal Area.
- Live Chat: Conversations with our customer service representatives through our official live chat service on our website.

Platforms Our Customer Service Team DOES NOT Use:

Our customer service team will never contact you through the following platforms:

- ICQ
- Yahoo Messenger
- WeChat
- Telegram
- Facebook Messenger
- Signal
- Instagram
- QQ, etc.
- TikTok

This list may not cover all unofficial platforms. If you encounter any suspicious communication, especially those containing questionable links, please contact our customer service team immediately for verification.

Any email with a domain that is not <code>@afttmarkets.com</code> or <code>@asiafuturetrading.com</code> is not an official communication from Asia Future Trading, even if the address contains the words "Asia Future Trading". If you receive an email from a suspicious address, please forward the relevant information to <code><a href="mailto:support@afttmarkets.com" rel="nofollow noopener noreferrer" target="_blank">support@afttmarkets.com</a></code> immediately.

Verification Codes (OTP) and Messaging Services:

Depending on your country/region, verification codes (OTP) may be sent via other messaging services such as WhatsApp or Telegram. These channels are only used for sending secure verification codes and are not for general customer service communication. The Asia Future Trading customer service team will never proactively initiate conversations or ask for your personal information through these channels.

If you suspect you have been a victim of fraudulent activity, please visit our Customer Service Center and create a request.

The article outlines the official communication channels for Asia Future Trading, highlighting their importance for efficient and secure information exchange.

Asia Future Trading Official Communication Channels

Create a custom design with text, images, and links

Login

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search and ask

Find guides, answers, and references.

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Asia Future Trading Official Communication Channels

Our Official Communication Channels:

Platforms Our Customer Service Team DOES NOT Use:

Important Email Security Notice:

Verification Codes (OTP) and Messaging Services: