What happens?
When you launch the MetaTrader platform, you may encounter this error.
Why does this happen?
This can occur because of a brief bandwidth interruption at startup or because the platform was launched without logging in with a valid trading account.
How can I resolve this?
Verify your login
Ensure you are signed in with your MT5 trading account.
Check your connection status to confirm a successful login.
Manually refresh your charts
Right-click in the chart window and select Refresh to update the chart.
Reload symbols in Market Watch
In the Market Watch window, click the affected symbol and drag it onto its chart window to confirm updated quotes.
Check your network
If the issue persists, it may be due to an unstable network connection. Please verify your internet stability and try again.