Why does this happen?
This error indicates that the trading account’s balance is insufficient to complete the withdrawal.
How to resolve this issue?
Please confirm the following items:
There are no unsettled/open positions on the trading account.
The trading account selected for withdrawal is correct.
The selected trading account has sufficient funds to complete the withdrawal.
The exchange rate of the selected currency may result in an insufficient amount to complete the withdrawal.
If the issue persists, please create a request in the customer support center for further assistance.