If you select a payment system that you have not used before when making a withdrawal, you will need to verify the payment account first. This helps us ensure that the payment account holder and the AFT account holder are the same person.
If your withdrawal request is rejected due to verification issues, please contact customer service for assistance. You will need to submit documents (bank statement or proof of payment account ownership) to demonstrate that the payment account holder’s name matches the AFT account holder’s name. Once the payment account verification is complete, you can proceed with the withdrawal smoothly.