Asia Future Trading

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To resolve the issue, the support team may request that you send relevant screenshots.There are several ways to upload screenshots, but we...

How to upload the screenshot requested by customer service

If you encounter issues using your mobile phone or tablet device, screenshots are a vital tool to help our support team quickly identify a...

“How to create mobile device screenshots for the customer service team”

You can share a screen recording with support staff so they can help resolve your issue. Open the platforms below to learn how to create a...

How to create a screen recording for customer service

Console logs record detailed information about the interactions between the platform and the browser or other applications, typically used...

How to download the console logs requested by customer service

Network logs record the status of your network connection with the trading platform, including connection issues, latency, disconnections,...

How to download the network logs requested by customer service

Trading platform logs for MetaTrader 5 (MT5) contain detailed records of your account activity, such as order executions, error messages, ...

How to download the trading platform logs requested by customer service

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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